"It is my pleasure to recommend ICM Services.  I have utilized ICM’s capabilities for six years, and as a practicing Psychiatrist can attest to their tremendous value in patient care and management.  They have proven themselves repeatedly in helping those in need of recovery from substance abuse.  In addition, their case management services have been remarkably beneficial for non-addicted clients. "

David A. Gross, MD., DFAPA
Board Certified Psychiatrist

"I am a professional who deals with addiction issues and, therefore, know many providers throughout the country.  When my own daughter developed an eating disorder, I turned to ICM for help.  Kate went above and beyond the call of duty to direct my daughter into the right treatment program and all of the other support systems that were needed.  She found affordable housing for my daughter while she was undergoing outpatient treatment, monitored the entire treatment team, and was invaluable in helping to navigate the insurance and health provider red tape.  Of all the many professionals involved in my daughter's road back to recovery, Kate was by far the most important player.  I have since recommended her services, without reservation, to several other families needing help.

Kate is professional but at the same time, she becomes your friend and
truly cares about her clients as well as the other family members."

Family Member and Professional (Anonymous)
Clearwater, Florida

"When I first began working with my case manager Meg, I had been through four previous treatment programs for my eating disorder and addiction to Xanax. I had not been able to stay clean and sober for longer than 4 months. With Meg's help, I was finally able to get back on track and stay clean and sane! Other ICM staff members helped both me and my family. I am grateful for the help I received. "

-A. L
Atlanta, Georgia

"The entire ICM team was always there for me when I needed them. They referred me to specialists, held my hand when I needed it, and encouraged me all the time".

-M. G
Walnut Grove, CA.

"ICM Associates offers clients comprehensive continuing care plans,
through their case management program.  I am impressed with the quality of
services they provide. I feel confident referring my clients to ICM who are in
need of a focused and complete continuing care plan."

Andrew Erkis, Ph.D.

"ICM helped us with our son, who faces many challenges.  Kate and her staff were so helpful in coordinating our family efforts to help our son while insulating my husband and me in the day to day confrontations that had us worn down.  ICM was also valuable in researching and applying for available community resources."

N.O
Tampa, Florida

"I have worked with Kate Caravella and ICM  for over three years.  She has changed the lives of many of my patients.  She has helped my patients stop drinking, using drugs and in many cases has identified and treated various psychiatric disorders.  I trust her to
do an excellent job with anyone that I refer."

Anne Hermann, MD
Fellow, American Board of Internal Medicine

"Kate and ICM helped two of my daughters navigate healthcare, recovery and life issues while working through a very difficult transition. Both girls got excellent attention, detailed and dependable assistance and terrific support. They are both finishing up college now with confidence, skills and super grades. Kate helped them find ways to do these things for themselves, and she inspired them to believe they could turn their lives around"

-J. C
Tallahassee, Florida

"Kate is extremely professional in both verbal and written aspects. I will continue to refer clients to her based on her professionalism and how she maintains current knowledge of the changes in the field. I would be the first to offer her services for any type of report as she is incredibly detailed, yet not long winded. It should also be pointed out the genuine care she has for her clients and their well being. She makes sure she individualizes each client's needs and follows through with them until they are discharged from her care"

Laura Lewis, Psy.D

"Meg saved my life, pure and simple!"

-T.T
Westfield, NJ

"Kate is competent, caring and professional. I have worked in conjunction with her several times and she has always evidenced sincere concern for our mutual patients. She is an excellent case manager.”

Thomas Buonomo, LMHC

"Kate is a detail oriented person who "thinks outside the box" in working with her clients and colleagues. Kate is not only innovative, but has the needed compassion to work with her clients in dealing with addiction and other mental health issues and/or concerns. I have experienced first-hand Kate's ability to relate to her clients and at the same time hold them accountable. I highly recommend Kate for any assignment, collaboration or client referral"

-S.C
Gulfport, Florida